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Privacy Policy

Important Notice About SMS/MMS Data Handling
If you choose to opt in to receive text messages (SMS/MMS) from Teleira, we will collect and store your mobile phone number and any related information necessary to provide you with the requested messaging services. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to deliver the messaging services you have requested.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that support our messaging services, such as platform providers, phone companies, and other vendors who assist us in delivering text messages. These third parties are contractually prohibited from using your personal information for any purpose other than providing these messaging services.

 

1. Overview
Teleira respects the privacy of our customers and business partners. We recognize the need for protections and management of personal information that is provided to us or accessed by us. Teleira has therefore established this Privacy Statement to assist you to understand what information we collect and how that information is used. This statement may change from time to time so please check back periodically. By accessing any Teleira website, downloading any materials from Teleira websites, purchasing products or services, or by providing any information to Teleira including via Teleira Support, Teleira websites, e-mail addresses, or otherwise, you acknowledge and fully understand Teleira’s Privacy Statement and consent to the information collection and use practices described herein. If you do not agree to this Privacy Statement, do not use Teleira websites, download any materials from them, purchase products or services or provide information to Teleira or its affiliated or partner companies.

2. Information We Collect and How We Use It

A. Types of Information

Information Logging. Teleira may track and use information relating to website usage such as: Internet protocol address; kind of browser, operating system or computer used; number of links clicked within a website; state or country from which you accessed the site; date and time of your visit(s); name of your Internet service provider; web page(s) you linked to or from another website; and pages you viewed on a website.

Cookies. Teleira may use cookies. A cookie is a small text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued them. Cookies help in recalling your specific information on subsequent visits, simplifying the process of delivering relevant content and easing site navigation by saving your preferences and login information.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies. If you reject cookies, some website functionality may be disabled.

Personal Information. Personal information can be used to identify or contact a specific individual, such as a name, address, telephone number, or email address. Teleira may collect personal information from customers and business partners who choose to provide it. On Teleira websites, you may order products or services, register products, request information, subscribe to marketing or support materials, or register for secure access to product information, support, services, and training. Types of personal information you provide may include name, address, phone number, email address, user IDs, passwords, billing and transaction information, financial information, contact preferences, educational and employment background, job interest data, and benefit choices.

Testimonials. We post customer testimonials on our website, which may contain personally identifiable information such as the customer’s name. We obtain the customer’s consent before posting a testimonial. To remove your personal information from a testimonial, contact us at su*****@te*****.com .

Blogs. If you use the blog on this website, please note that any personally identifiable information you submit can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Mobile Messaging (SMS/MMS) Information. As stated above, if you opt in to receive SMS messages, we collect and store your mobile phone number and related data necessary to deliver these services

B.Use of Information

We will not disclose your personal information outside of Teleira and its subsidiaries and affiliates without your consent, except as described in this Privacy Statement. We do not sell, rent, or lease personal information or customer lists to third parties. We use collected information to provide and enhance requested products, services, and information, and to contact you about our products and services.

This may include billing, account maintenance, personalized content, informing you of products and services, sending surveys, providing you with additional materials about Teleira products and services, responding to inquiries, improving and customizing our offerings, enforcing agreements, and analyzing site usage to enhance performance.

We may combine collected information with data from other sources and may hire companies to provide services on our behalf, such as mailing, support, hosting, processing transactions, or performing statistical analysis. These companies only receive the information necessary to deliver their services and must keep it confidential.

We may disclose information if required to comply with laws, protect our rights or property, or respond to emergencies. If Teleira is acquired or merged with a third party, we may transfer personal information as part of that transaction, provided the third party continues to honor this Privacy Statement.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as necessary to deliver the requested messaging services. We will not share your opt-in to an SMS campaign with any third party unrelated to these services.

3. Communication Preferences and Choices

You can stop the delivery of promotional e-mail or other Teleira communications by following the instructions in the e-mail you receive or by contacting Teleira at support@teleira,com. These choices do not apply to the receipt of mandatory product or service communications that are considered part of certain Teleira products or services, which you may receive periodically unless you cancel the product or service. Furthermore, Teleira does not require that you provide  Teleira with personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested.

4. Accessing and Changing Your Personal Information

You may view or edit your personal information by contacting Teleira at Teleira.com. We may require verifying your identity before granting access or making changes.

5. Third-Party Policies

Linked websites and offerings have their own privacy policies. We encourage reviewing the privacy policies of other third parties before providing any personal information or completing transactions with them. Teleira is not responsible for third-party privacy practices.

6. Children’s Personal Information

Teleira does not knowingly collect personal information from children under 13. If we discover such information, we will delete it. We encourage discussing online safety with children and reviewing their online activities.

7. Security

We use reasonable measures to protect personal information, including physical controls, SSL, firewalls, intrusion detection, and network monitoring. However, no security is foolproof, and we cannot guarantee absolute security. Using the Teleira website or providing information to us electronically means you agree we can communicate with you electronically regarding security, privacy, and administrative issues.

8. Use of Web Beacons

Teleira web pages may contain web beacons to help deliver cookies, count visitors, and understand usage. We may include web beacons in promotional emails to determine effectiveness. Third-party web beacons may help compile aggregated statistics. We prohibit third parties from using web beacons to access your personal information.

9. Changes to This Statement

We may modify this Privacy Statement at any time. Please review it frequently. If we make material changes, we will notify you via this page, email, or a notice on our homepage. Continued use of Teleira products, services, or websites, or communication with Teleira, constitutes agreement to this Privacy Statement and updates.

10. Contacting Us

If you have questions or concerns, contact the Teleira Privacy Administrator at: su*****@te*****.com .