Redundancy and Backup for Public Safety Answer Points (911 and EOC Centers)
Resilient911 (R911) ensures the survivability of critical voice communications at Public Safety Answering Points (PSAP) and Emergency Operations Centers (EOC) when telecom networks are compromised. Our solution puts your Center in control of physically diverse redundant network facilities to transparently deliver inbound and outbound telecommunications1 through existing Customer Premise Equipment (CPE) and additionally to alternate locations or Mobile Command Units2. R911 combines satellite, Internet, and cloud-based technologies into a fault tolerant solution that complements, expands and enhances your Emergency Operations Plan. Most of all, R911 provides Continuity of Operations by keeping you connected when you need it most, during disasters, outages or system failures – making the public you serve safer.
HOW RESILIENT911 WORKS
When an outage occurs, Resilient911 applies three restorative strategies depending on the level and type of incident. These strategies all meet the APCO/NENA Continuity of Operations Planning, Advanced or Superior Criteria for Redundancy of mission critical systems or subsystems
- Outage Support – 24 X 7 X 365 access number with rapid response.
- Subscription-based license agreement, no cost updates/upgrades.
- On-line user training.
Industry Specific Consulting
- Compliance Assistance – Some industries, clients or director boards require specific disaster plans. We can help ensure that your plan meets your specific requirements and provide hard copies for compliance purposes.