Dispatch
VoiceShield Dispatch
AI-assisted dispatch software with radio, integrated with your 911 dispatch, PBX, SMS, WhatsApp and more.
Teleira connects to the 911 dispatch systems your center already uses, and to every channel people use to reach you: your phone system (PBX), SMS, WhatsApp, radio and more. For organizations that want more, VoiceShield Dispatch is Teleira's own dispatch software, built with AI to assist the people taking and dispatching calls, with radio alongside the phones so dispatchers reach units in the field from one screen.
Calls 4 open
Radio 3 channels
AI assist suggestion
Structure fire, 400 block Main St. Closest available: Engine 4 (3 min) and Ladder 2 (5 min).
- Caller reports smoke from the second floor
- Two more calls match this incident
Units 5 on shift
Works with what you have
Teleira integrates with 911 dispatch and with your phone system, so your dispatchers keep the tools they already know.
Our own dispatch software
VoiceShield Dispatch is modern dispatch software from Teleira, with AI assistance built in. Add it when you want those features.
Radio
Talk to units in the field by radio from the dispatch screen, and see who is transmitting on each channel. Teleira Radio supplies the radios, repeaters and trunking systems.
Part of one continuity layer
Dispatch joins VoiceShield, Resilient 911 and VoiceCast in the Teleira platform, which carries communications over fiber, cellular, satellite and radio.
Every channel in one place
A request for help does not always arrive as a 911 call. Teleira brings the channels together so nothing is missed and nobody has to watch several screens.
- Phones: your existing phone system (PBX) and lines, without replacing them.
- 911 dispatch: the dispatch system your center already runs.
- SMS: text messages in and out.
- WhatsApp: messages from the people who use it to reach you.
- Radio: the channels your units talk on.
- Other channels can be added as your organization needs them.
Two ways to use it
- Integration: keep your current 911 dispatch system and connect it to Teleira.
- VoiceShield Dispatch: use Teleira's own AI-assisted dispatch software.
- Either way, radio is part of it: one of the four paths in the Teleira resiliency layer, and the way dispatchers and units talk.
Is it right for your center?
Every center runs dispatch differently. Talk with a specialist about the dispatch system you use today and the features you want, and we will show you how Teleira fits.
Never lose the ability to communicate again
Protect operations before the next outage.
Talk with a continuity specialist. Get a plain-language read on where your organization is exposed and what it would take to close the gap.
No obligation. No sales pressure. Just practical guidance from critical communications specialists.
Complimentary 30-minute review
30 min · Free- Communication vulnerabilities specific to your organization
- What downtime would cost you, per hour
- Continuity options that fit your existing systems
- Potential funding opportunities