Coming Soon
Resilient Command
Incident management: incident logging, dispatch tools, mapping, workflows and continuity planning.
Resilient Command is Teleira's upcoming incident management product. It gives your team one place to log incidents, dispatch and coordinate the response, follow your plans, and connect to your satellite, radio, voice and phone services and the other systems you already run. It is not yet released.
Tasks response plan: power loss
Sites 4 affected
Timeline latest first
Incident Logging
Log every incident, assign it and follow it through to resolution, with a record of what happened and when.
Dispatch Tools
Send the right people and resources to an incident and see where they are.
Advanced Workflows & Mapping
Step-by-step workflows for each kind of incident, with incidents, sites and resources shown on a map.
Continuity Planning
Keep your continuity plans in the same place you run incidents, ready to use when one starts.
Before, during and after a disruption
Resilience is more than reacting well on the day. Resilient Command covers the whole cycle, and the rest of the Teleira platform keeps your communications working through it.
- Prepare: keep continuity plans and response workflows in the product, assigned to the people who own them.
- Respond: log the incident, dispatch people and resources, and work through the plan step by step on a shared map and task list.
- Communicate: reach staff, tenants and communities by voice, text and email through VoiceCast, over cloud, satellite and radio when ordinary lines are down.
- Recover: every action is recorded as it happens, so you can review the response and improve the plan.
Plans that are ready when an incident starts
A plan in a binder or a shared drive is easy to lose track of and hard to trust. In Resilient Command the plan lives where the incident is run: when an incident opens, its workflow and tasks are already there, and everyone is looking at the same current version.
From routine to crisis
Most crises start as something ordinary. Resilient Command handles everyday incidents and major ones with the same screens and the same workflows, so your team is already practiced on the tools when a serious event arrives. Automated escalation changes who is notified, and how, as an incident's severity changes.
Built to fit your systems
- Workflow Automation: routine steps such as assignments, escalations and notifications run on their own.
- System Integration: works with Teleira satellite, radio, voice and phones, including VoiceShield Satellite, VoiceShield Cloud and VoiceCast notification, and connects with the systems you already use.
- Platform Flexibility: APIs and configurable workflows, so the platform adapts to how your organization works.
One platform
Resilient Command is part of the Teleira platform, alongside VoiceShield, Resilient 911, VoiceCast and VoiceShield Dispatch. See the Why One Platform page for the case for running them together.
Coming soon
Resilient Command is in the final stages before release. Talk with a specialist or schedule a review to see where it stands and whether it fits your organization.
Never lose the ability to communicate again
Protect operations before the next outage.
Talk with a continuity specialist. Get a plain-language read on where your organization is exposed and what it would take to close the gap.
No obligation. No sales pressure. Just practical guidance from critical communications specialists.
Complimentary 30-minute review
30 min · Free- Communication vulnerabilities specific to your organization
- What downtime would cost you, per hour
- Continuity options that fit your existing systems
- Potential funding opportunities